Refund Policy – Shohorseba.com

At Sohorseba.com, your satisfaction is our top priority. We understand that sometimes things don’t work out, so we have a clear refund policy to ensure a smooth and fair process.

1. Eligibility for Refunds

• Refund requests must be submitted within 7 days of purchase.
  
  

• Products or services must be unused, undamaged, and in their original condition.
  
  

• Digital products/services may have specific conditions outlined at the time of purchase.
  
  

2. Non-Refundable Items

• Certain products/services, such as custom orders, digital downloads, gift cards, are non-refundable.
  
  

• Late refund requests outside the eligibility period.
  
  

3. How to Request a Refund

• Contact our support team at Email: sohorseba@gmail.com, whatsapp: 01904737048 with your order details.
  
  

• Provide a valid reason for the refund request and any supporting documents if required.
  
  

4. Refund Processing

• Once your request is reviewed and approved, the refund will be processed to the original payment method within, 7-10 business days.
  
  

• Shohorseba.com is not responsible for any bank or payment provider delays.
  
  

5. Exchanges

• We currently offer exchanges. For alternatives, please contact our support team.
  
  

6. Contact Us
For any questions regarding refunds or our policy, please reach out to Email: support@shohorseba.com whatsapp: 01904737048. We’re here to help!